Top 10 Sales Agencies in the Caribbean

Introduction: The Caribbean is often overlooked when it comes to sourcing top-notch sales talent but that’s a mistake. This region is brimming with underrated sales superstars who bring cultural savvy, multilingual skills, and passion to the table. For startup founders and business owners, tapping into Caribbean sales agencies means getting energetic professionals who get your customers (and probably won’t break your budget). Below, we’ll dive into 10 standout sales agencies in the Caribbean and why they’re making waves. (Spoiler: by the end, you might wonder why you didn’t look to the islands sooner.)

1. itel (Montego Bay, Jamaica & Regional)

• Location: Headquarters in Jamaica, with offices across Jamaica, The Bahamas, and other islands.
  
  

• Why they stand out: itel (formerly itelBPO) is a Caribbean home-grown BPO powerhouse. They’ve been recognized as the Caribbean BPO of the Year, bagging awards for their growth and top-notch service. Founded by a Jamaican entrepreneur, itel combines island hospitality with serious sales skills. They handle everything from outbound sales calls to customer support, all delivered with a friendly Jamaican flair. (Fun fact: their team’s quality was validated on a global stage when they won multiple regional awards in 2019.) If you want a large-scale partner with Caribbean roots and a proven track record, itel is a go-to.
  
  

• Website: itelinternational.com
  
  

2. KM² Solutions (Barbados, Grenada & St. Lucia)

• Location: Multiple Caribbean locations (Barbados, Grenada, St. Lucia) with additional sites in LatAm.
  
  

• Why they stand out: KM² Solutions is all about nearshore excellence. With 20+ years of experience in outsourcing, they specialize in providing bilingual sales and support teams from the Caribbean. Their strategic footprint in Barbados, Grenada, and St. Lucia gives clients scalable operations in stable, English-speaking environments. Startup founders love that KM² offers “big company” performance (they even made IAOP’s Global Outsourcing 100 list) without the corporate stuffiness. They’re praised for being cost-effective and flexible, able to augment your sales team quickly with trained reps who understand U.S. culture and can hit the ground running.
  
  

• Website: km2solutions.com
  
  

3. The Contact Hub (Christ Church, Barbados)

• Location: Barbados (with global client base, 25+ years in business).
  
  

• Why they stand out: The Contact Hub is a world-class contact center that proves Barbados means business. With over 25 years of international experience, they offer everything from outbound sales and lead generation to customer support. What really makes them shine is their team of “perfectly accent neutral” English-speaking agents so that your customers get clear, friendly calls without any communication hiccups. The Contact Hub is a favorite for founders who need a small-but-mighty team that can scale: they handle campaigns 24/7, ramp up for product launches or events, and bring a personal, Caribbean warmth to every sales call.
  
  

• Website: gocontacthub.com
  
  

4. Call Serv (Chaguanas, Trinidad & Tobago)

• Location: Trinidad and Tobago (serving clients regionally and abroad).
  
  

• Why they stand out: Call Serv is a Trini trailblazer in sales outsourcing. Based in Trinidad, they’re known as one of T&T’s leading BPO companies, specializing in telemarketing, customer service, and lead generation. In true Caribbean style, they mix professional rigor with a personable touch seen in their sales agents ability to build real rapport with customers. Call Serv boasts cutting-edge call center tech and “some of the most experienced leaders in the business”. For a startup, that means you get big-league sales operations (inbound and outbound calls, omnichannel support, etc.) with a flexible, startup-friendly approach. They’ll hustle to turn your leads into customers while you focus on your core product.
  
  

• Website: callservtt.net
  
  

5. Impression Marketing Jamaica (Kingston, Jamaica)

• Location: Kingston, Jamaica.
  
  

• Why they stand out: Don’t let the name fool you – this agency makes more than just an impression; they deliver real sales results. Impression Marketing Jamaica is celebrated as the island’s leading digital lead generation agency, offering social media marketing, email campaigns, and funnels that convert. They’ve generated over 3,000 leads for clients and built a reputation for creativity and credibility. In a casual, no-BS style, they’ll tell you: it’s all about understanding the Caribbean market nuances and buyer psychology. Tech startups love their data-driven approach (think A/B testing and marketing automation), while local businesses trust their on-the-ground insights. If you need a modern growth hacker vibe with Caribbean flavor, this is your team.
  
  

• Website: impressionmarketingja.com
  
  

6. Leadium (Dominican Republic presence)

• Location: Santo Domingo, Dominican Republic (global company with Caribbean team).
  
  

• Why they stand out: Leadium is the lead-gen specialist that’s tapped into the DR’s talented workforce. Renowned for its expertise in finding and nurturing leads, Leadium helps businesses expand their customer base using advanced digital tools and targeted outreach. They combine data-driven research with a personal touch, meaning the leads they deliver are actually interested, not random names on a list. Industries like SaaS and tech love Leadium because they “speak startup” and pivot fast. With a bilingual team in the Dominican Republic, they handle both English and Spanish prospecting, which is a boon if you’re targeting the Americas. In short, Leadium stands out for quality over quantity with fewer cold calls, more closed deals.
  
  

• Website: leadium.com
  
  

7. Innovative Outsourcing (St. Elizabeth, Jamaica)

• Location: St. Elizabeth, Jamaica.
  
  

• Why they stand out: A true underdog success story, Innovative Outsourcing started as a small call center and quickly scaled into a full-fledged sales support agency. They’ve kept their startup agility as they’ve grown. Need a team to handle outbound sales blitz for your new product? Or reps to qualify leads and set appointments? Innovative’s got you. They offer telemarketing, inbound/outbound customer service, and lead generation services, mainly for SMBs and growing startups. Clients rave about their consistency. This team might be based in a quiet part of Jamaica, but they bring hustle comparable to any big-city firm. If you value a personalized, hands-on approach (the CEO might hop on a strategy call with you) and want to grow alongside a rising agency, put Innovative on your radar.
  
  

• Website: innovativeoutsourcingja.com
  
  

8. Advensus (Santo Domingo, Dominican Republic)

• Location: Santo Domingo, Dominican Republic.
  
  

• Why they stand out: Advensus is all about convenience and performance. Strategically located in the DR’s capital, they’re just a quick flight from many U.S. cities, making it easy to pop over and meet your team in person when needed. Advensus runs a 24/7 contact center with a focus on sales and customer care for industries like e-commerce and finance. They handle everything from inbound customer inquiries to outbound telemarketing and multichannel support. What makes them pop is their hospitality-driven service ethos (the DR is known for tourism, and that service culture shines through in their sales calls). They’ll treat your customers with warmth while still expertly upselling your product or setting that next appointment. For founders seeking a nearshore team with a strong bilingual (English/Spanish) game and easy U.S. access, Advensus is a top pick.
  
  

• Website: advensus.com
  
  

9. Qualfon (Georgetown, Guyana)

• Location: Georgetown, Guyana (and multiple global offices).
  
  

• Why they stand out: Guyana might not be the first place you think of for outsourcing, but Qualfon will change that. As a major player in Guyana’s BPO scene, Qualfon has been expanding aggressively and even clinched awards like Caribbean BPO Investor of the Year for pouring investment into the region. They run large-scale operations with thousands of employees, so if you need serious volume say, a 50-person sales team to canvas a new market, Qualfon can oblige. Despite their size, they emphasize “Mission 360” values (happy employees + happy clients). For a startup, engaging Qualfon means you get enterprise-level infrastructure (dialers, CRMs, analytics dashboards) along with the cost advantages of the Caribbean. Plus, their Guyanese agents speak English with a neutral accent and are known for being exceptionally polite and customer-oriented. It’s a hidden gem for founders eyeing scale and reliability.
  
  

• Website: qualfon.com
  
  

10. Fusion BPO Services (Montego Bay, Jamaica – Global Firm)

• Location: Montego Bay, Jamaica (global HQ in Canada, offices worldwide).
  
  

• Why they stand out: Fusion is proof that the Caribbean’s sales talent has gone global. This company boasts 27 offices in 14 countries, including Jamaica, and 12,000+ employees. Originally a call center outfit, Fusion now offers a wide menu – from lead generation and sales chat support to customer service across channels. For a founder, the benefit of Fusion is getting a one-stop shop: need a few reps to do sales calls in English and others to handle your Spanish-speaking leads? Done. Need after-hours coverage? Done. They bring big-company credibility (ISO certified, etc.) but their Montego Bay operation keeps things island-cool and personable. Fusion stands out for its scale and credibility – they’re often the choice for startups who have hit a growth spurt and need a larger partner that can still infuse a bit of Caribbean friendliness into their brand interactions.
  
  

• Website: fusionbposervices.com
  
  

Bonus: Up-and-Coming Agencies to Watch

• Paragon Call Centers (Montego Bay, Jamaica & Bridgetown, Barbados) – A boutique BPO with offices in both Jamaica and Barbados. Paragon offers turnkey call center services (sales, telemarketing, even debt collection) and prides itself on cost-efficient solutions. They’re growing quietly, with ~200 employees and a 24/7 operation that can flex to your needs. Keep an eye on them if you want a nimble team that’s scaling up fast.
  
  

• Supirax Global (Kingston, Jamaica) – Founded in 2019, Supirax is a newer kid on the block making a name in B2B appointment setting and lead qualification. They’re midsize (around 50-100 agents) and focus on quality over quantity. Early client reviews sing praises about their responsiveness and work ethic – a great sign for a young agency.
  
  

• Virtual Staff Caribbean (Port of Spain, Trinidad & Tobago) – Not a sales agency in the traditional sense, but this Trinidad-based firm supplies virtual assistants and remote staff for tasks like CRM management, follow-up emails, and social media – the “grunt work” that a sales team needs done. For startups not ready to outsource an entire sales team, a VA from here can be a cost-effective first step (and boost your productivity while you close deals).
  

•  Caribbean Closers (Regional – Jamaica, Trinidad & more)

  

If you’re on the hunt for closers who actually close, this is the agency to watch. Caribbean Closers is a bold, new player in the sales outsourcing space — and they're flipping the script by matching high-performing Caribbean sales reps with companies selling high-ticket services and digital offers.

What sets them apart? Their reps don’t just read scripts — they’ve been trained in modern sales systems, have real-world closing experience, and understand how to move warm leads to the dotted line. Think: remote SDRs and closers with 20–30% close rates, often in under 30-minute discovery calls. Not bad for a region most businesses overlook.

Built for founders who are scaling and want results without managing a full sales team, Caribbean Closers plugs in reps who already know the game from follow-ups and CRM hygiene to objection-handling and upselling. If you're launching a cohort-based program, agency offer, or high-ticket coaching suite, you’ll want to keep your eye on this team.

• Services: Remote closers, sales audits, CRM integration, outbound campaigns
  
  

• Industries Served: Coaching, consulting, online education, local services
  
  

• Website: caribbeanclosers.com
  
  

• Vibe: Nimble, confident, results-driven — built by and for Caribbean talent
  
  

💡 Pro tip: Ask them about their “Closer-as-a-Service” model. It’s made for founders who hate sales but love seeing Stripe notifications.

Why You Should Consider Outsourcing Sales in the Caribbean

• Cultural Compatibility: Caribbean sales agents have a strong command of English and a close cultural affinity with the U.S. and Canada. That means smoother conversations and a better rapport with your customers (minus the awkward scripting).
  
  

• Cost-Effective Talent: You get top-quality talent at lower costs than hiring in-house or in North America. Salaries and operating costs in many Caribbean nations are entrepreneur-friendly allowing you to reinvest savings into growth.
  
  

• Bilingual Advantage: Many islands offer bilingual (English/Spanish/French) speakers. Need to tackle Latin American markets or serve diverse customer bases? The Caribbean has you covered on the language front.
  
  

• Service with Hospitality: The region’s famed hospitality isn’t just for tourists. It translates into excellent customer service and sales charm. Agents are often naturally warm, personable, and trained to handle issues with a smile, which can boost your brand’s reputation.
  
  

• Nearshore Convenience: Working with Caribbean teams means minimal time zone differences and quick flights for on-site visits. It’s nearshore, not halfway around the world, so collaboration is easier and oversight can be as hands-on as you want.
  
  

Wrapping Up: Unleash Your Caribbean Sales Power

The Caribbean sales agencies above prove that our region’s talent is world-class and ready to hustle. Whether you’re looking for a scrappy team to start dialing prospects, a polished outsourcing partner to scale your operations, or just some friendly advice on how to conquer new markets, there’s a Caribbean agency eager to help. The best part? They’ll do it with energy, optimism, and that signature island flair that just makes business more fun.

Ready to tap into the Caribbean advantage? Go ahead and reach out to one of these top 10 agencies. You’ll likely find your next star sales team on the other end of the line. And if you’re not sure where to start, Caribbean Closers is here to guide you. Give us a shout, and we’ll help you find the perfect sales talent or agency to boost your revenue. Remember, the Caribbean is more than just sunshine and beaches, it’s also home to your future sales rockstars. Let’s make those sales numbers soar, island-style!

Sources: Caribbean outsourcing insights; Agency accolades and stats from Loop News and industry reports.